Before reporting a problem
Catalog not loading
Refresh once, disable content blockers for the site and confirm the connection is online.
Product image missing
The external source may block hotlinking. The component data can still be used while the image is replaced.
3D preview unavailable
Update the browser and confirm hardware acceleration or WebGL is enabled.
Build looks incorrect
Export the CSV and include the mission, compatibility score and disputed component.
What to include
- Device and operating system.
- Browser name and version.
- The mission profile and saved/share link.
- Exact steps that produced the problem.
- A screenshot with personal information removed.
Contact
Email support@buildyourownfpv.com and include the mission profile plus a saved or shared build link when available.